1.1. PartnerStack (“PartnerStack”, “we”, ”us”) is
committed to protecting your data and your customers’ data. We review this policy
regularly to ensure continued compliance with applicable regulatory and legislative
regimes governing personal information and data collection. This Data Security and
that you submit to us through the use of our Services, including without limitation, the
Personal Information of your end users (“Customer Data”).
1.2. “Companies”, “Company”, or “You” refers to the companies that are using PartnerStack for their Partner Programs.
1.3. “Partners” refers to the Partners in the Companies’ Partner Programs. Partners include, but are not limited to, resellers, affiliates, advocates, and ambassadors.
1.4. “End Users” refers to the customers that are referred to Companies by Partners in their Partner Programs.
1.5. “Services” refers to PartnerStacks’s collection, processing and storage of data which is used to facilitate Partner Programs for Companies.
1.6. “Customer Data” refers to the information collected from End Users. This may include, but is not limited to, first name, last name, email address, IP address, and transactions on the Company’s website.
1.7. “Partner Data” refers to the information collected from Partners. This may include, but is not limited to, first name, last name, email address, the location of posted referral links, and performance statistics within the Partner Program.
2.1. By using our Services, the Company consents to the use of Partner Data and
3.1. We aim to collect only such information as is required to enable us to manage
Company and Partner accounts, to provide the Services, and for service improvement.
3.2. We will maintain the confidentiality of any Partner Data and Customer Data provided to us in using the Services and we will use it only for the purposes for which we have collected it (subject to the exclusions and disclosures we have listed below).
3.3. Two types of information may be collected and processed through our Services: Personal Information and Non-Personal Information. This information is collected by PartnerStack, by Companies directly or through third parties that Companies integrate with. The basis for collecting this information is to provide our Services.
3.4. Personal Information refers to information that may personally identify an individual. This includes, but is not limited to, first name, last name, e-mail, IP address, postal address, date of birth, phone number and subscriptions to the Companies’ services. We may collect such information about Partners and End Users.
3.5. Non-Personal Information refers to information of an anonymous nature and aggregate information. Aggregate information may include, but is not limited to, usage statistics and demographic statistics with regards to Partners and End Users.
4.1. We use collected information in order to provide and improve our Services.
4.2. Partner Data and Customer Data may be shared with third parties only to the extend which is necessary to provide our Service. This information is sent using secured methods to third parties.
4.3. We collect statistics about the Companies’ and Partners’ use of our Services. This information will be kept confidential, however, Non-Personal Information that does not personally identify an individual will be kept by us and may be made available to other members or third parties.
5.1. We collect both "persistent" cookies and "session" cookies. A persistent cookie
will be stored by a web browser and will remain valid until its set expiry date, unless
deleted by the user before the expiry date. A session cookie will expire when the web
browser is closed.
5.2. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
5.5. Cookies may be refused by the website visitor.
6.1. The security of Partner Data and Customer Data is important to us. We use
commercially reasonable efforts to store and maintain Partner Data and Customer Data
in a secure environment. We take technical, contractual, administrative, and physical
security steps designed to protect Customer Data, including the encryption of data and
6.2. We use Amazon Inspector to automate security assessment and improve the security and compliance of our applications.
6.3. We share Partner Data and Customer Data only with our agents and partners such as service providers, and database hosts. We use the cloud based server Amazon Web Services, and accordingly Partner Data and Customer Data may be available to governments or its agencies anywhere in the world, under a lawful order, irrespective of the safeguards we have put in place for the protection of your Partner Data and Customer Data.
6.4. We have implemented procedures designed to limit the dissemination of Partner Data and Customer Data to only such designated staff as are reasonably necessary to carry out the stated purposes we have communicated to you.
6.5. From time to time we may employ third parties to help us improve the Services. These third parties may have limited access to databases of user information solely for the purpose of helping us to improve the Services and they will be subject to contractual restrictions prohibiting them from using the information about our members for any other purpose.
7.1. We will provide sufficient means to allow the Company to implement appropriate measures in order to meet their data and security duties, including honouring Partner and End Users’ rights, including but not limited to, the right to erasure.
7.2. In the event that a Company or Partner requests, we will delete or return all personal information that we have collected to the Company or to the Partner.
7.3. You have the right to access the Partner Data and Customer Data we hold about your end users. Upon receipt of your written request, we will provide you with a copy of your Customer Data although in certain limited circumstances, we may not be able to make all relevant information available to where such disclosure would result in a breach of our confidentiality obligations to our other Customers. In such circumstances we will provide reasons for the denial to you upon request. We will endeavour to deal with all requests for access in a timely manner.
8.1. We may disclose Company, Customer and/or Partner Data where such disclosure is required by and in accordance with the lawful order by a court of competent jurisdiction, tribunal or other government agency.
9.1. Our data retention policies are designed to ensure that we can provide our
Services and remain legally compliant.
9.2. Personal data that we process for any purposes will not be kept for longer than is necessary for that purpose.
10. Amendment of this Policy
11.1 PartnerStack may transfer your Personal Data to countries other than the one in which you live. We deploy the following safeguards if PartnerStack transfers Personal Data originating from the European Union or Switzerland to other countries not deemed adequate under applicable data protection law:
E.U.-U.S. Privacy Shield and Swiss-U.S. Privacy Shield. To comply with European Union and Swiss data protection laws, GrowSumo Inc. (“PartnerStack”) has self-certified under the E.U.-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield. These frameworks were developed to enable companies to comply with data protection requirements when transferring personal data from the European Union and Switzerland to the United States. For more information, including the types of Information covered, see PartnerStack's Privacy Shield Notice. To learn more about the Privacy Shield Program, please see http://www.privacyshield.gov/welcome.
Last updated: January 19, 2018 | Download Copy